Report an Impairment

Report Impairment Electronically via Red eTag

Fast and accurate electronic reporting delivered through the convenience of Internet or mobile device connections to the Red eTag site.

Go to Red eTag

Around the World

Select your FM Global Support Office.

Australia

Sydney
  • 1 Macquarie Place
  • Level 15
  • Sydney, New South Wales 2000
  • Australia
  • Phone: +61 (0) 2 8273 1400
  • Fax: +61 (0) 2 8273 1500

Austria

Frankfurt
  • Eschersheimer Landstraße 55
  • Frankfurt am Main, 60322
  • Germany
  • Phone: +49 (0) 69 15406 0
  • Fax: +49 (0) 69 15406 137

Belgium

Amsterdam
  • Gustav Mahlerlaan 36
  • SOM Building
  • Amsterdam, 1082 MC
  • Netherlands
  • Phone: +31 (0)20 50 45 500
  • Fax: +31 (0)20 50 45 599
Brussels
  • Rue des Colonies 11
  • Regus Brussel Central Station
  • Brussels, 1000
  • Belgium
  • Phone: +32 (0) 2 661 32 00
  • Fax: +32 (0) 2 661 32 30
Paris
  • 8 Cours du Triangle
  • La Défense Cedex
  • Paris, 92937
  • France
  • Phone: +33 (0)1 46 93 97 00
  • Fax: +33 (0)1 46 93 97 09

Canada

Toronto
  • 165 Commerce Valley Drive West
  • Suite 500
  • Thornhill, Ontario L3T 7V8
  • Canada
  • Phone: +1 (1) 905 763 5555
  • Fax: +1 (1) 905 763 5556

Toll-Free Numbers for Reporting Impairments:

  • Phone: (1) 800 955 3632
  • Fax: (1) 888 792 3632

Caribbean

Dallas
  • 5700 Granite Parkway
  • Granite Park Two, Suite 700
  • Plano, TX 75024
  • United States
  • Phone: +1 (1) 972 377 4808
  • Fax: +1 (1) 972 731 1800

Toll-Free Numbers for Reporting Impairments:

  • Phone: (1) 888 216 9322
  • Fax: (1) 888 216 9326

Czech Republic

Frankfurt
  • Eschersheimer Landstraße 55
  • Frankfurt am Main, 60322
  • Germany
  • Phone: +49 (0) 69 15406 0
  • Fax: +49 (0) 69 15406 137

Denmark

Stockholm
  • Birger Jarlsgatan 27, 3tr
  • Stockholm, 111 45
  • Sweden
  • Phone: +46 (0) 8 453 92 00
  • Fax: +46 (0) 8 453 92 50

Egypt

Windsor (U.K.)
  • 1 Windsor Dials
  • Windsor, Berkshire SL4 1RS
  • United Kingdom
  • Phone: +44 (0) 1753 750 000
  • Fax: +44 (0) 1753 868 700

Finland

Stockholm
  • Birger Jarlsgatan 27, 3tr
  • Stockholm, 111 45
  • Sweden
  • Phone: +46 (0) 8 453 92 00
  • Fax: +46 (0) 8 453 92 50

France

Annecy
  • Les Pléiades n 13
  • Park Nord – La Bouvarde
  • Metz -Tessy, 74370
  • France
  • Phone: +33 (0) 4 50 65 50 65
  • Fax: +33 (0) 4 50 64 10 85
Paris
  • 8 Cours du Triangle
  • La Défense Cedex
  • Paris, 92937
  • France
  • Phone: +33 (0)1 46 93 97 00
  • Fax: +33 (0)1 46 93 97 09

Germany

Frankfurt
  • Eschersheimer Landstraße 55
  • Frankfurt am Main, 60322
  • Germany
  • Phone: +49 (0) 69 15406 0
  • Fax: +49 (0) 69 15406 137

Greece

Paris
  • 8 Cours du Triangle
  • La Défense Cedex
  • Paris, 92937
  • France
  • Phone: +33 (0)1 46 93 97 00
  • Fax: +33 (0)1 46 93 97 09

Hong Kong

Singapore
  • 238A Thomson Road
  • #18-08 Novena Square, Tower A
  • Singapore
  • Phone: +65 6216 0066
  • Fax: +65 6251 8796

Hungary

Frankfurt
  • Eschersheimer Landstraße 55
  • Frankfurt am Main, 60322
  • Germany
  • Phone: +49 (0) 69 15406 0
  • Fax: +49 (0) 69 15406 137

India

Singapore
  • 238A Thomson Road
  • #18-08 Novena Square, Tower A
  • Singapore
  • Phone: +65 6216 0066
  • Fax: +65 6251 8796

Indonesia

Singapore
  • 238A Thomson Road
  • #18-08 Novena Square, Tower A
  • Singapore
  • Phone: +65 6216 0066
  • Fax: +65 6251 8796

Ireland

Windsor (U.K.)
  • 1 Windsor Dials
  • Windsor, Berkshire SL4 1RS
  • United Kingdom
  • Phone: +44 (0) 1753 750 000
  • Fax: +44 (0) 1753 868 700

Israel

Windsor (U.K.)
  • 1 Windsor Dials
  • Windsor, Berkshire SL4 1RS
  • United Kingdom
  • Phone: +44 (0) 1753 750 000
  • Fax: +44 (0) 1753 868 700

Italy

Milan
  • Via Mike Bongiorno
  • 13
  • Milan, 20124
  • Italy
  • Phone: +39 02 43 51 731
  • Fax: +39 02 43 51 73 95

Japan

Singapore
  • 238A Thomson Road
  • #18-08 Novena Square, Tower A
  • Singapore
  • Phone: +65 6216 0066
  • Fax: +65 6251 8796

Korea

Singapore
  • 238A Thomson Road
  • #18-08 Novena Square, Tower A
  • Singapore
  • Phone: +65 6216 0066
  • Fax: +65 6251 8796

Luxembourg

Paris
  • 8 Cours du Triangle
  • La Défense Cedex
  • Paris, 92937
  • France
  • Phone: +33 (0)1 46 93 97 00
  • Fax: +33 (0)1 46 93 97 09

Malaysia

Singapore
  • 238A Thomson Road
  • #18-08 Novena Square, Tower A
  • Singapore
  • Phone: +65 6216 0066
  • Fax: +65 6251 8796

Middle East

Windsor (U.K.)
  • 1 Windsor Dials
  • Windsor, Berkshire SL4 1RS
  • United Kingdom
  • Phone: +44 (0) 1753 750 000
  • Fax: +44 (0) 1753 868 700

Netherlands

Amsterdam
  • Gustav Mahlerlaan 36
  • SOM Building
  • Amsterdam, 1082 MC
  • Netherlands
  • Phone: +31 (0)20 50 45 500
  • Fax: +31 (0)20 50 45 599
Brussels
  • Rue des Colonies 11
  • Regus Brussel Central Station
  • Brussels, 1000
  • Belgium
  • Phone: +32 (0) 2 661 32 00
  • Fax: +32 (0) 2 661 32 30

Norway

Stockholm
  • Birger Jarlsgatan 27, 3tr
  • Stockholm, 111 45
  • Sweden
  • Phone: +46 (0) 8 453 92 00
  • Fax: +46 (0) 8 453 92 50

People’s Republic of China

Singapore
  • 238A Thomson Road
  • #18-08 Novena Square, Tower A
  • Singapore
  • Phone: +65 6216 0066
  • Fax: +65 6251 8796

Philippines

Singapore
  • 238A Thomson Road
  • #18-08 Novena Square, Tower A
  • Singapore
  • Phone: +65 6216 0066
  • Fax: +65 6251 8796

Poland

Frankfurt
  • Eschersheimer Landstraße 55
  • Frankfurt am Main, 60322
  • Germany
  • Phone: +49 (0) 69 15406 0
  • Fax: +49 (0) 69 15406 137

Portugal

Madrid
  • C/Serrano Galvache, 56
  • Edificio Encina - 2a Planta
  • Madrid, 28033
  • Spain
  • Phone: +34 91 766 44 33
  • Fax: +34 91 766 97 99

Romania

Frankfurt
  • Eschersheimer Landstraße 55
  • Frankfurt am Main, 60322
  • Germany
  • Phone: +49 (0) 69 15406 0
  • Fax: +49 (0) 69 15406 137

Russian Federation

Frankfurt
  • Eschersheimer Landstraße 55
  • Frankfurt am Main, 60322
  • Germany
  • Phone: +49 (0) 69 15406 0
  • Fax: +49 (0) 69 15406 137

Singapore

Singapore
  • 238A Thomson Road
  • #18-08 Novena Square, Tower A
  • Singapore
  • Phone: +65 6216 0066
  • Fax: +65 6251 8796

Slovakia

Frankfurt
  • Eschersheimer Landstraße 55
  • Frankfurt am Main, 60322
  • Germany
  • Phone: +49 (0) 69 15406 0
  • Fax: +49 (0) 69 15406 137

Slovenia

Frankfurt
  • Eschersheimer Landstraße 55
  • Frankfurt am Main, 60322
  • Germany
  • Phone: +49 (0) 69 15406 0
  • Fax: +49 (0) 69 15406 137

South Africa

Windsor (U.K.)
  • 1 Windsor Dials
  • Windsor, Berkshire SL4 1RS
  • United Kingdom
  • Phone: +44 (0) 1753 750 000
  • Fax: +44 (0) 1753 868 700

Spain

Madrid
  • C/Serrano Galvache, 56
  • Edificio Encina - 2a Planta
  • Madrid, 28033
  • Spain
  • Phone: +34 91 766 44 33
  • Fax: +34 91 766 97 99

Sweden

Stockholm
  • Birger Jarlsgatan 27, 3tr
  • Stockholm, 111 45
  • Sweden
  • Phone: +46 (0) 8 453 92 00
  • Fax: +46 (0) 8 453 92 50

Switzerland

Frankfurt
  • Eschersheimer Landstraße 55
  • Frankfurt am Main, 60322
  • Germany
  • Phone: +49 (0) 69 15406 0
  • Fax: +49 (0) 69 15406 137
Paris
  • 8 Cours du Triangle
  • La Défense Cedex
  • Paris, 92937
  • France
  • Phone: +33 (0)1 46 93 97 00
  • Fax: +33 (0)1 46 93 97 09

Taiwan

Singapore
  • 238A Thomson Road
  • #18-08 Novena Square, Tower A
  • Singapore
  • Phone: +65 6216 0066
  • Fax: +65 6251 8796

Thailand

Singapore
  • 238A Thomson Road
  • #18-08 Novena Square, Tower A
  • Singapore
  • Phone: +65 6216 0066
  • Fax: +65 6251 8796

Turkey

Paris
  • 8 Cours du Triangle
  • La Défense Cedex
  • Paris, 92937
  • France
  • Phone: +33 (0)1 46 93 97 00
  • Fax: +33 (0)1 46 93 97 09

United Kingdom

London
  • 122 Leadenhall Street
  • London, England EC3V 4
  • United Kingdom
  • Phone: +44 (0) 20 7480 4000
  • Fax: +44 (0) 20 7488 2555
Manchester
  • Anchorage 2, Salford Quays
  • Manchester, M5 3YW
  • United Kingdom
  • Phone: +44 (0) 161 455 2800
  • Fax: +44 (0) 161 455 2801
Windsor (U.K.)
  • 1 Windsor Dials
  • Windsor, Berkshire SL4 1RS
  • United Kingdom
  • Phone: +44 (0) 1753 750 000
  • Fax: +44 (0) 1753 868 700

Vietnam

Singapore
  • 238A Thomson Road
  • #18-08 Novena Square, Tower A
  • Singapore
  • Phone: +65 6216 0066
  • Fax: +65 6251 8796