London Operations Management Team

You’re not simply a policy number at FM Global. You’re much more.

As a client, you become an owner in our mutual company. So, unlike at most companies, our clients have a voice in how we perform and manage. 

Our rigorous corporate governance programme is made up of a board of directors, eight advisory boards, and five risk management executive councils. But most importantly, board-appointed clients also have a seat on the advisory and regional councils, and provide a vital perspective that inspires our long-term strategy.

  • Andrew Bryson

    Managing Director, FM Insurance Company Ltd.

    Andrew's leadership role is to oversee the delivery of all products and services for our clients serviced from the UK, the Middle East and Africa. 

    Prior to his current appointment, Andrew held a number engineering and underwriting roles including Vice President, Operations Engineering Manager, within FM Global. He also held group level Risk Management positions at two major London Operations clients. He has travelled extensively, both with FM Global and as a Risk Manager, to establish Enterprise Risk Management programmes and reinforce loss prevention policies focused on maximising the resiliency of the businesses involved. He originally joined the organisation in 1995 as a field engineer.

    Andrew holds a bachelor's degree in electronic engineering from Reading University, U.K.

  • Adriano Lanzilotto

    Vice President – Client Service Manager

    Adriano Lanzilotto

    His leadership role is to head the Operations' underwriting and client service teams to maximise the value delivered to our clients.

    In this position, Adriano is responsible for ensuring retention, profitability and growth of the client's portfolio written and serviced from FM Global's operations in the UK. Prior to his appointment in 2016, Adriano held various underwriting and engineering roles within London Operations. Having started his career with FM Global in 2000 in Italy as a risk consultant, Adriano transitioned to account engineer, where he worked closely with clients to help deliver risk management services, before becoming an account manager in 2010 and assistant client service manager in 2014. 

    Adriano is a qualified Chemical Engineer, having received a degree in chemical engineering at the Politecnico of Turin, Italy, with a dissertation on biotechnologies. Adriano is also a Chartered Insurer, having obtained the CII Advanced Diploma in Insurance (ACII) in 2015.

  • Russell Kirby

    Vice President, Operations Engineering Manager

    Russell Kirby is the Vice President, Operations Engineering Manager for FM Global London Operations. He moved into this role following three years as a Senior Account Manager, and prior to that several years in various engineering management roles for the company.

    Russell is responsible for leading the Operation’s Engineering Team, with the goal of providing clients with cost-effective risk engineering solutions, delivered across the London Operations operating territory. 

    He joined FM Global in 1995 as a field engineer, after working as an electrical engineer for GEC Alstom and graduating from Liverpool John Moores University with a bachelor’s degree in electrical and electronic engineering. In 2005 he graduated from the University of Leeds with a master degree in fire and explosion engineering. He is a member of the Institute of Fire Engineers.

  • Chris Pink

    Vice President – Operations Claims Manager

    Chris is the Vice President, Operations Claims Manager. Based in Maidenhead, UK, he is responsible for the management of claims for London Operations' written accounts, as well as Affiliated FM London.

    Additionally, he manages loss adjustment activities within the London Operations' geographical area across Northern Europe, Middle East and Africa providing first-hand experience in the strategic management of large and complex property damage and business interruption losses.

    Prior to his appointment to Operations Claims Manager, Chris served as the London Operations Claims Senior General Adjuster handling a range of complex Property claims.

    Chris graduated from the University of Buckinghamshire with an Honours Degree in Engineering.

  • Owen Lewis

    Operations Vice President – Group Manager Account Engineering

    Owen Lewis

    Based in Maidenhead, Owen leads the London Operations Account Engineering team, working with clients domiciled within the UK, Middle East and Africa. The account engineering team manages the technical consulting relationship with our clients, coordinating risk engineering services to evaluate and manage property risk at facilities worldwide and across their global supply chains. As an integrated part of the client service team, our account engineers work closely with our underwriters to help our clients to develop, prioritise and implement cost effective risk management strategies that protect their business value. 

    Owen joined FM Global in 2004 as a field engineer in the UK and subsequently transitioned to work as an account engineer in 2006. He has held field and account engineering management roles in the UK since 2014, and previously spent three years on assignment in Singapore leading the Asia Account Engineering team. 

    Owen holds a MBA from Imperial College London and an MEng Hons. degree in Civil Engineering from Newcastle University in the United Kingdom.

  • Simon Baker-Chambers

    Vice President, Manager Global Sales – EMEA

    Simon is the Vice President, Manager Global Sales – EMEA for FM Global. He moved into this role in March 2020, following  over 7 years as Senior Business Development Executive and 2 years as Vice President UK Regional Sales Manager for the company.

    Simon is responsible for the growth and development of new business for FM Global across EMEA. He and his team are therefore primarily focused on creating new partnerships with clients, as well as tailoring innovative risk management and insurance solutions to help these clients address their property related exposures.

    Prior to joining FM Global, Simon worked in various underwriting roles across the insurance industry.