2011 Annual Report Recounts Year Defined by Natural Hazard Events
On an aggregate basis, 2011 losses incurred from natural disasters were the largest in our history, exceeding our 2001 loss experience resulting from the World Trade Center attacks and other disasters, and our losses in 2005 from Hurricanes Katrina, Rita and Wilma. These events have reinforced the strength of our promise to policyholders: to be a stable market, provide unique services and respond quickly when they have a loss, with a focus on helping them to resume business operations as swiftly as possible.
Excerpted from the Executive Message delivered in the 2011 Annual Report by Shivan S. Subramaniam, Chairman and Chief Executive Officer
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Executive Message
2011 Financial Statements